SHIPPING

Ebikes Parts and Accessories stocks the best selling products across Europe (Germany), United Kingdom, United States, and Australia, so wherever you are located in the world we aim to ship the products from our nearest shop to you, so you can get it faster, cheaper, and without import fees!

DISPATCH TIME:

Orders depart stores Monday – Friday at 12:00pm.
Orders received after 12:00pm will be despatched the following day.

ORDERS ARE PROCESSED DAILY

You will receive an email with the tracking number as soon the order departs one of our stores. Automatic tracking notifications will keep you updated on the progress of your parcel as it travels to your destination. On the day of the delivery you will receive a notification with the exact time the parcel will be delivered.

GERMANY

DPD 48h delivery - FREE for orders above Euro 150

DPD 24h delivery - Euro 6.9 for orders above Euro 150

DHL Express 24h delivery - Euro 6.9 for orders above Euro 150

*Most of the products are shipped from our German shop

DHL Tracked & Signed - FREE for orders above Euro 150

DHL Express 1-2 days - Euro 6.9 for orders above Euro 150

*Most of the products are shipped from our UK shop

EUROPEAN UNION and rest of EUROPE

DPD Tracked & Signed - FREE for orders above Euro 150

DHL Tracked & Signed - FREE for orders above Euro 150

DHL Express 1-2 days - Euro 6.9 for orders above Euro 150

*Most of the products are shipped from our German shop

USA & CANADA

DHL Express 2-3 days - Euro 6.9 for orders above Euro 150

DHL Tracked & Signed 5-9 days - FREE for orders above Euro 150

*Most of the products are shipped from our USA shop

*For products shipped from the European shop please refer to the European shipping rates*

AUSTRALIA & NEW ZEALAND

DHL Express 3-4 days - FREE for orders above Euro 180

AUS POST (5-6 days delivery) - FREE for orders above Euro 100

*Most of the products are shipped from our Sydney (NSW) shop

*For products shipped from the European shop please refer to the European shipping rates

REST OF THE WORLD

DHL Express 3-5 days - Euro 8.9 for orders above Euro 150

DHL International 12-24 days - FREE for orders above Euro 150

Order will be dispatched from our shop in Europe*

ORDER RETURNS - You can return items that you are not happy with within 14 days after delivery. For instructions on returns please refer to our "Return & Exchange"

CUSTOM TAXES AND DUTIES – Ebikes Parts and Accessories operates on a Delivered Duty Unpaid basis*. However, Ebikes Parts and Accessories stock products in Europe, UK, United States, and in Australia in order to reduce delivery times and the cost associated with import taxes. For more information about our shipping locations please do not hesitate to contact us at info@ebikespartsandaccessories.com.

* Any outstanding import duties, clearance fees, brokerage fees, or any other additional charges that may incur, have to be paid by the customer upon delivery of the order. For more information in regard to duties & costs contact your local customs authority agency.