Información de envío
Ebikes Parts and Accessories stocks the best selling products across Europe (Germany), United Kingdom, United States, and Australia, so wherever you are located in the world we aim to ship the products from our nearest shop to you, so you can get it faster, cheaper, and without import fees!
TIEMPO DE ENVÍO:
Orders depart stores Monday – Friday at 12:00pm.
Orders received after 12:00pm will be despatched the following day.
ORDERS ARE PROCESSED DAILY
You will receive an email with the tracking number as soon the order departs one of our stores. Automatic tracking notifications will keep you updated on the progress of your parcel as it travels to your destination. On the day of the delivery you will receive a notification with the exact time the parcel will be delivered.
GERMANY
DPD 48h delivery – FREE for orders above Euro 150
DPD 24h delivery – Euro 6.9 for orders above Euro 150
DHL Express 24h delivery – Euro 6.9 for orders above Euro 150
*Most of the products are shipped from our German shop
UK
DHL Tracked & Signed – FREE for orders above Euro 150
DHL Express 1-2 days – Euro 6.9 for orders above Euro 150
*Most of the products are shipped from our UK shop
EUROPEAN UNION and rest of EUROPE
Envío con seguimiento y firma de DPD – GRATIS para pedidos superiores a 150 euros
Envío con seguimiento y firma de DHL: GRATIS para pedidos superiores a 150 euros.
DHL Express 1-2 days – Euro 6.9 for orders above Euro 150
*Most of the products are shipped from our German shop
USA & CANADA
DHL Express 2-3 days – Euro 6.9 for orders above Euro 150
DHL Tracked & Signed 5-9 days – FREE for orders above Euro 150
*La mayoría de los productos se envían desde nuestra tienda en EE. UU.
*For products shipped from the European shop please refer to the European shipping rates*
AUSTRALIA & NEW ZEALAND
DHL Express 3-4 days – FREE for orders above Euro 180
AUS POST (Entrega en 5-6 días) – GRATIS para pedidos superiores a 100 euros
*Most of the products are shipped from our Sydney (NSW) shop
*For products shipped from the European shop please refer to the European shipping rates
EL RESTO DEL MUNDO
DHL Express 3-5 days – Euro 8.9 for orders above Euro 150
DHL International 12-24 days – FREE for orders above Euro 150
Order will be dispatched from our shop in Europe*
ORDER RETURNS – You can return items that you are not happy with within 14 days after delivery. For instructions on returns please refer to our “Devoluciones y cambios”
CUSTOM TAXES AND DUTIES – Ebikes Parts and Accessories opera con entrega sin aranceles pagados*. Sin embargo, Ebikes Parts and Accessories tiene existencias de productos en Europa, Reino Unido, Estados Unidos y Australia para reducir los plazos de entrega y los costes asociados a los impuestos de importación. Para más información sobre nuestras ubicaciones de envío, no dude en contactarnos en info@ebikespartsandaccessories.com.
* Los aranceles de importación, gastos de despacho, comisiones de corretaje o cualquier otro cargo adicional pendiente deberán ser abonados por el cliente al recibir el pedido. Para más información sobre aranceles y costes, contacte con su autoridad aduanera local.
